Selling gold by mail is easier than most people expect. You request a free kit, send your items in with a prepaid label, we evaluate everything, and you get a clear offer: accept it and get paid, or decline and we ship it all back. Here's exactly how each step works.
The process at a glance
Four simple steps.
Step 1: Your free kit arrives
Everything you need comes in the kit, free.
Inside you'll find:
- Simple instructions for packing your items
- A list of nearby FedEx drop-off spots
- An optional item list to note what you're sending
- A clear pouch for your jewelry, plus a padded, protective mailer
- A bonus card that adds an extra bonus to your offer, just include it in your package to claim it
- A prepaid, protected FedEx shipping label (already attached, nothing to pay)
Step 2: Pack it and ship it
Packing takes a couple of minutes.
- Place your gold in the clear pouch.
- Put the clear pouch, your item list, and the bonus card (don't forget it, it boosts your offer) into the padded mailer.
- Seal it inside the prepaid shipping pouch, the label's already on it.
Then ship it, whichever is easiest:
- Drop it at any FedEx location or FedEx drop-off point (a staffed FedEx location is best).
- Can't get out? Call us, or schedule a free FedEx pickup right from your home.
Shipping is prepaid and protected: it costs you nothing.
Step 3: We evaluate everything
Fast, careful, and fully transparent.
- We test and itemize each piece with professional equipment, noting karat and gram weight. (Wondering how that testing works, or how to check stamps yourself? See how to tell if gold is real.)
- Most offers go out the same day. During busier periods it may take a little longer, but you'll have your offer within 24 hours.
- Want a status update? We're one call away, no call center, no hold music. A real team member answers and gets you an immediate answer, because with valuables, trust and a straight answer are everything.
Step 4: Get your offer
A clear offer, delivered securely, your choice how.
- We send your itemized offer securely by email, and text you to let you know it's ready.
- Prefer to get your offer over the phone? Just call and ask, we'll do it whatever way you like.
- The offer is based on that day's live market, with a clear breakdown so you see exactly how we got the number.
Curious how karat, weight, and the spot price set that number? See how much your gold is worth.
How do I get paid?
Choose the payment method that suits you.
- Zelle, Cash App, PayPal, Venmo, often instant, sometimes within a few hours
- ACH bank deposit, 3–5 business days (depending on your bank)
- Certified check, mailed to you, 3–5 days
- Wire (for larger amounts), usually within 24 hours
You pick how you're paid, fast options included.
What if I don't like the offer?
No pressure, ever.
- If you decline, we simply ship your items back to you.
- There's never any obligation to accept.
What if some of it isn't gold?
We'll tell you honestly, and never charge you.
- If a piece turns out not to be gold, we let you know.
- We never charge you to evaluate items that aren't gold.
- That's why it's smart to send everything and let us sort it, you never risk tossing something valuable.